Access statement

January 2010

We aim to, and confidently ensure, that all our guests have comfortable facilities, that all requests are dealt with efficiently and that all guests are made to feel welcome throughout their stay.

There are free designated car parking spaces close to the hotel reception

There is a drop off point outside the main reception

There is a concrete ramp outside the main reception

The reception area has seating for guests to wait

Porter service is available to assist guests with luggage

The whole of the ground floor of Ramada Loughborough Hotel is accessible to wheelchairs.

Restaurant & Bar areas are on the ground floor – There are no steps

There are lounge areas on the ground floor and waiter service is available

All corridors and public areas are well lit

All doors and corridors are wide enough for wheelchairs/Zimmer
frames/pushchairs

Toilets are accessible via the lift

Of the bedrooms, we have 2 Double bedrooms with walk in showers, both are easily accessible via lift, There are telephones in all rooms, and room service is available 24 hours

There is a lift to take guests to all floors with Braille

Service dogs (only) are allowed in the hotel

Conference rooms accessible via ramp

Although we have tried to be as accurate and include as much detail as we can in our Access Statement, we are always willing to give information on any aspect of the hotel if this statement does not answer your particular query.